Return and Refund Policy

Returns

We accept full refunds including shipping costs. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. 

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at contact@metagraph.com.au.

Exceptions

Some items are non-refundable and non-exchangeable. These include: 

Damaged items beyond repair, items returned more than 60 days after original purchase date.

Returning Items

To return the item you purchased, please get in touch with us at

contact@metagraph.com.au